Business Class procurement playbook for growing companies

Corporate travel policy often collapses into two extremes: unrestricted Business Class or hard Economy caps. SENIOR recommends a third path: cabin eligibility tied to flight duration, client-facing intensity, and recovery value. For sectors 6+ hours, Business Class is not indulgence — it is continuity. Pair that with a transparent 10% cashback ledger so finance can forecast loyalty economics instead of treating upgrades as opaque exceptions.